Session Number: 540

 

Session Title: Performer Support: "Doing the DO!"

 

Room Location: Coronado S

 

Day and Time: Tuesday, 10:00am - 11:00am

 

Session Format: Learning Story

 

Led by: Dave Fogleman - VP, HR - Sprint University and Customer Mgmt - Sprint Nextel

 

Session Description: Now more than ever, it is critical to find effective ways of solving performer problems at the point-of-need. Today's speed of change, increasing task complexity, cost to deliver results and our drive to survive demands it. At Sprint University, we needed new performer-centered approaches to solve performance problems, better flex our resources and compete at the speed of our business. We'll show how Sprint Nextel used unique models and solutions to enable our performers.

*: Inform, Do and Learn: 3 keys to a performer-centered model

*: Examples of performer-centered solutions and their vital roles

*: A model for combining forces and partnering on solutions that enable performers

 

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