Session Title: Learning Structure and Governance: What Really Works?

 

Session Number: 533

 

Room: Coronado A

 

Day and Timeslot: Tuesday - 10:00am to 11:00am

 

Formats: Discussion

 

Listen to a Preview PodCast

 

 

Session Description: How we structure and govern learning really matters!!! Engaging stakeholders, managing suppliers and building a healthy and effective organizational structure for learning may be the most important challenge for our field. Who you report to - and who THEY report to - can make a big difference in how effective your learning activities turn out to be. Explore and compare various organizational structures and the pros and cons of each.

 

• Organizational structure for learning isn't just bureaucracy: it can control your effectiveness
• Various organizational structures and their impact
• Imagine an ideal model for learning structure and governance from a clean sheet and maybe you can get it

 

FYI - I'll be posting the discussion and any results here after the session.

Questions now? - MC2

 

Session notes:

We had about 25 people in the session, to be honest tis was more than I expected given the subject. But we had an interactive discussion. A quick summary...

What organizational structure do you currently have?

Centralized = 8

Decentralized = 8

Federated = 13

Our discussion centered around pros and cons for each and just what mix of central and distributed made for a federated descriprion. The result: it depends, often for reasons of legacy and politics rather than conscious decision.

 

Where are you located functionally?

HR = 10

Operations = 5

IT = 2

Executive Office = 2

Sales/Marketing = 2

Other/not sure = 1

 

The core of the discussion was about governance structure(s). About half of the group had some kind of learning governance structure, the other half did not. Those who did ranged from those based on informal realtionships/case-by-case negotiation all the way out to two-tier formalisms, with senior leadersip and formal working groups/agendas.

Many others were in the process of considering whether/how to set up formal governance. Hopefully the discussion provided useful input to those deliberations.

 

Thanks again to all the participants. I had a great time.

 

 

 

 

 

 

Led by: Murry Christensen, JetBlue Airways University

 

 

 

 

 

Murry Christensen is the Director - Learning Technologies for JetBlue University, in which role he is responsible for the overall strategy and development of advanced learning tools. Previous work experience includes 6 years at the investment bank Goldman Sachs, two stints as a performance/learning consultant and several new media start-ups. Murry's academic background includes BA and MA degrees from the University of Michigan. In addition to living in Manhattan and New Jersey, he also spends time in Second Life, where he's alternatively (and virtually) known as MC2 Plisskin and/or ReiToei Xingjian.

 

 

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