Session Title: Performance Support: Stories from the Trenches

 

Session Number: 530

 

Room: Acapulco

 

Day and Timeslot: Tuesday - 10:00am to 11:00am

 

Formats: Discussion

 

Session Description: Interested in speaking to experts in the field of Performance Support as well as other practitioners who have already taken the journey? This session will showcase 5 panelists who are currently working on or studying this exciting re-emerging discipline. Come join a spirited dialogue.

 

• Issues, challenges and exciting results associated with implementing a Performance Support Strategy
• Questions answered by colleagues who are in-the-know and out in the trenches trying to make Performance Support work
• The latest research and working examples of strategies that you can begin transferring to your own experience and organization

 

Led by: Bob Mosher - MASIE Learning Fellow

 

Led by: Conrad Gottfredson - MASIE Learning Fellow

 

Led by: Ron Sober - University of Michigan - MAIS

 

Led by: Frank Nguyen - American Express

 

 Led by: JanJan Lam - The Walt Disney Company

 

 

Jan-Jan is the Manager of Design and Development for Walt Disney Theme Parks and Resorts.  Her primary responsibility is to consult with internal clients to design and develop compressive and holistic learning solutions by leveraging emerging technologies.

 

 

 

 

 

 

 

 

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