Session Title: Failures, Stupid Mistakes and Confessions of Learning Professionals

 

Session Number: 338

 

Room: Fiesta 5

 

Day and Timeslot: Monday - 1:45pm to 2:45pm

 

Formats: Discussion

 

Listen to Preview PodCast

Session Description: We all make mistakes, and this is the confession session! Hear what your colleagues did and regretted so that you don't make their same mistakes. If you are serious about learning from failure in order to ensure success, you should attend this session.

 

• Some structured discussion on where not to go and where you should push to be (as a learning leader)
• The big-picture-perspective on and impact of the learning professional's role
• A greater understanding of the common goals and challenges all learning professionals face

 

Led by: Nigel Paine - MASIE Learning Fellow

Notes from the session

All typed by me whilst leading the session so please feel free to add or annotate.

 

Passion is not infectious you need to generate passion

Don’t hire "brother in law" ie people you know in a different context as they may not make the leap and it is hard to move them on.

Take hard decisions early. Postponement leads to increased problems later

Meet or exceed customers' expectation, not your own desire for perfection

Always assume that no one understands your position, so explain it and explain it again

Always try to work out the difference between want and need

Watch the actions of senior leaders do not simply listen to the rhetoric

Have patience in your career. You can jump to early in order to get on and end off in a worse position

Stay in tune with why you are there. Remind yourself everyday

Flash in the pan tools don’t last so do not be over impressed by what looks flash.

Partner and pilot before you invest in something

Do not be afraid to fail, ask if you can find business value

Don’t expect the vendor to solve all your problems and if you are going to outsource, do not outsource your problems fix them first or it will lead to pain later.

Delivery channels change but you don’t have to reinvent the wheel

Tried and true works and continues to work: empathy

Grab the expertise of the siliver generation

Process does not have to dominate

The customer’s solution is not only the solution

Be open minded to critiques. Do not assume they must be wrong

Turn negative information into something you can use

Turn the negative into positive

Don’t just try good ideas because they are good ideas have a business reason FIRST

E learning is not always the answer

Vision is not always vision

Don’t assume senior leaders understand what you are doing or why you are doing it!

 

 

Nigel Paine is a MASIE Learning Fellow and President of his own company, Nigel Paine Corp., that is focusing on creativity, innovation and learning. Nigel is a Dean and Co-Faculty of The Learning Leaders Academy, taught in Saratoga Springs, NY at The MASIE Center with Elliott Masie. Formerly, he served as Chief Learning Officer of the BBC, where he built one of the most successful learning and development operations in the UK, including an award-winning Leadership program, state-of-the-art informal learning and knowledge sharing, and one of the most successful and well-used intranets in the Corporate sector. He left the BBC in September 2006 to start his own company and is a key believer in the development of Learning Leaders in our profession.

 

 

 

Return to Sessions

 Create your own business wiki!HelpPublic, Platinum wiki Privacy Policy RSS