Session Title: All Over The Map: How Not to Get Lost in Translation
Session Number: 308
Room: Monterrey 2/3
Day and Timeslot: Monday - 1:45pm to 2:45pm
Formats: Thought Leader
Listen to a Preview PodCast
Renato Palácio
Session Description: Speaking to our customers and employees in their native tongues may not be cheap or fast, but it is a requisite in today's global and competitive world. This group discussion will address the strategies, processes, policies, technologies, and alternatives to consider when translating and localizing your learning content. Should you care about this? Yes, si, oui!
Led by: Nick van Dam - Deloitte Touche Tohmatsu

Nick van Dam is the Global Chief Learning Officer for Deloitte Touche Tohmatsu and engagement advisor for clients at Deloitte's Global Human Capital Practice. As an internationally recognized consultant and thought leader in Learning and Human Resources Development, Nick has written many industry articles and is a columnist for CLO Magazine (US) and Intellectueel Kapitaal Magazine (The Netherlands). He has authored and co-authored a number of books, including The e-Learning Fieldbook, 2004 and 2006 (Mandarin Edition), The Business Impact of e-Learning, 2005 and 25 Best Practices in Learning & Talent Development, 2007. Nick is also the founder and chairman of e-Learning for Kids, a global non-profit foundation (www.e-learningforkids.org) that provides schools and children around the world with free Internet-based courseware.
Led by: Jenny Crossman - Credit Suisse
As the global head of mandatory Compliance eLearning for Credit Suisse, Jenny is responsible for all phases of developing, creating and delivering mandatory Compliance global eLearning to the approximately 45,000 employees of Credit Suisse. This global bank has offices worldwide, including New York, Switzerland, London and Hong Kong. Prior to joining the financial services industry, she worked for many years in Training and Compliance in the pharmaceutical industry as an employee of Pfizer Inc; and also delivered instructor-led training on multiple applications to a variety of firms in New York City. Jenny hails from NYC, and lives there with her husband and daughter.
Led by: JoEllen Wilkins - The Walt Disney Company

JoEllen Wilkins is a Project Manager for the Walt Disney Parks & Resorts Segment Design and Development team and has recently led the team's efforts to develop a strategy for translated learning solutions. During her extensive experience as a member of this global Learning and Development organization, JoEllen has functioned in various consulting, design, and delivery roles.
Led by: Renato Palácio - MicroPower

Renato, Brazilian and 37 years old, graduated in Computer Sciences at UNIP, with a MBA in Educational Multimedia at Anhembi Morumbi University. Currently he is the the Content Development Manager at MicroPower where he leads a team of more than 40 professional workers including Instructional Designers, Web Designers, Illustrators, Programmers and QA Reviewers. In the last couple of years he has led and developed many courses for companies such as Directv, SKY, GM, Volkswagen, Renault, Bridgestone, Petrobr, Alcoa, SAP, Microsoft, Johnson & Johnson USA, Bayer Schering, AstraZeneca, Janssen-Cilag, Roche, Abbott, Novartis, PepsiCo, Arno, Bradesco Bank and many others. These courses were modified into many different languages such as Portuguese, Spanish and English. At this moment Renato is investing his spare time in Game Based Learning development and Mobile Courses improvement.
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