Session Title: Off-Shoring vs. Smart-Shoring

 

Session Number: 220

 

Room: Baja

 

Day and Timeslot: Monday - 11:15am to 12:15pm

 

Formats: Discussion

 

Session Description: Are you trying to decide whether or not to outsource your entire training function, or at least some elements of your training function? Will you use a US vendor or are you thinking of going offshore? There are a multitude of issues to consider when making the decision to outsource: what to outsource, where to outsource and to whom? We'll share our varied experiences, lessons learned and traps to avoid.

 

• Criteria for making decisions about outsourcing
• Requirements for a successful outsourcing relationship
• Tips, tricks and traps to avoid

 

Led by: Bonney Hettinger - Corning, Inc.

 

Bonney Hettinger is the Manager of Enterprise Learning for Corning, Incorporated. Her global responsibilities include learning strategy, standardized learning processes, learning technology infrastructure and services, and curriculum. Bonney heads up the governance structure for the newly defined and soon to debut Corning University.She is a member of ASTD, the Learning CONSORTIUM and serves on the International Board of Standards for Training and Instruction.

 

 

 

 

 

 

 

 

Led by: Lou Bonaiuto - Wachovia

 

Lou Bonaiuto is the Outsourcing Service Delivery Manager - Learning, for Wachovia. He is responsible for managing Wachovia's relationship with its outsourcing partner for learning design, learning administration, and learning technology services. He directs a team of learning strategists who coordinate the design, development and administration of learning solutions at the enterprise and line-of-business level. Prior to his current role, Lou held positions as Senior Manager of Learning Design, Director of the E-Commerce/Specialty Finance College and Dean of the Automation & Operations College in Wachovia's corporate university. Lou has 34 years of banking experience in Human Resources, Operations & Technology and Project Management.

 

 

Led by: Michael Bunch - Washington Mutual

 

Michael Bunch has more than 15 years experience in the learning field with software and financial companies and more than 10 years in the field of eLearning and knowledge management. He has rolled out eLearning technologies within several organizations and recently has led the technical efforts in migrating all learning operations within his current company to an outsourcing partner.

 

 

 

 

 

 

 

 

 

 

 

Return to Sessions

 

 Create your own business wiki!Support CommunityPublic, Platinum wiki Privacy Policy RSS